Data Privacy, Terms and Conditions

1. Terms of Service for PodiaStore.in

Effective Month and Year: July-2025

Welcome to PodiaStore.in. By accessing or using our website, you agree to be bound by the following Terms of Service.

1. Eligibility:

PodiaStore.in serves individuals of all ages, foot sizes, and medical needs who require custom medical footwear, orthotic insoles, braces, or compression stockings — whether for comfort, correction, or recovery.

You are eligible to use our platform and place orders if:

• You are legally competent under Indian law to enter into a contract.
• You are purchasing for yourself or on behalf of another as a parent, guardian, caregiver, or healthcare provider.
• You are providing accurate and complete information, especially foot measurements and medical details, to help us ensure the best fit and customization.

We welcome patients with:

• Diabetic foot issues, plantar fasciitis, heel pain, flat feet, post-surgical recovery, swelling, or other orthopedic conditions, knee braces, two layer bandages etc..,
• Non-standard or difficult-to-fit foot sizes based on Indian foot sizing norms (e.g., Women: size 4–9 [22.5–26.7 cm], Men: size 6–11 [24.1–28.3 cm]).
• Medical foot condition details (only when voluntarily submitted)

With a patient-first approach, PodiaStore.in proudly supports everyone — from toddlers to seniors, from regular sizes to medically unique feet — with precision-fit care.

2. Products and Services:

PodiaStore.in offers the following medical and orthotic products and services:

• Custom-made medical footwear and insoles for diabetic care, foot deformities, and rehabilitation.
• Braces and supports (DonJoy, Aircast) for orthopedic conditions and injury recovery.
• Compression stockings and wound-care accessories for vascular and diabetic foot care.

We strive to display product images and descriptions accurately. However, colors, fit, or appearance may vary slightly due to screen settings or customization requirements. All products are made-to-order and designed with clinical support and user-specific measurements.

3. Pricing and Payments:

• All prices are listed in INR.
• Prices may change without prior notice.
• Payments are securely processed via Razorpay/Stripe/UPI/Netbanking.

4. Order Acceptance:

• Orders are subject to verification and acceptance.
• PodiaStore reserves the right to cancel or refuse service at its discretion.

5. Intellectual Property:

All content on this website—including images, designs, logos, and text—is the property of PodiaStore or its licensors and may not be reused without written consent.

6. Limitation of Liability:

We are not liable for any indirect or incidental damages caused by delays, delivery issues, or medical concerns arising from improper product use. Always consult your healthcare provider.

7. Contact:

For queries, write to us at contact@podiastore.in

2. Data Privacy Policy

Effective Month and Year: July-2025

At PodiaStore.in (owned by Bush MediCraft), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data.

What Information We Collect:

• Name, email address, phone number
• Shipping and billing address, pin code
• Medical foot condition details (only when voluntarily submitted)
• IP address and browsing behavior (cookies)
• Payment details (processed securely via third-party gateways)

How We Use Your Information:

• To process and deliver your custom footwear or product order
• To personalize your shopping experience
• To send order updates, offers, or product-related information
• To respond to your queries and customer support requests
• For analytics and website improvement

Data Sharing and Security:

• We do not sell your data to third parties.
• We may share your data only with trusted partners for order fulfillment (e.g., delivery partners or payment gateways).
• We use secure SSL encryption and store your data on protected servers.

Your Rights:

• You can request, update, or delete your data by writing to contact@podiastore.in.
• You can opt out of promotional communications at any time.

Cookies:

We use cookies to enhance your browsing experience. You can control cookies via your browser settings.

User Policy

Effective Month and Year: July-2025

By using PodiaStore.in, you agree to follow our guidelines and behave responsibly as a customer or website visitor.

User Responsibilities:

• You agree to provide accurate information during registration or checkout.
• You are responsible for maintaining confidentiality of your login credentials.
• You agree not to misuse the website for fraudulent activities or unsolicited marketing.
• You will not upload or share any content that is abusive, unlawful, or harmful.

Prohibited Activities:

• Attempting to hack, interfere with, or disrupt our services
• Using our content or product information for competing or resale purposes
• Impersonating someone else or submitting false medical or identity data

Account Termination:

• We reserve the right to suspend or terminate your account without notice if we detect policy violations.

4. Copyright Policy

All content available on PodiaStore.in is the intellectual property of BushMedi Craft (trading as PodiaStore) unless otherwise stated.

Protected Elements:

• Website design, logo, and branding
• Product descriptions, images, and videos
• Blogs, guides, and downloadable materials

Usage Rights:

• You may not reproduce, redistribute, or exploit any content without written permission.
• You may download or print content only for personal, non-commercial use.

Copyright Infringement:

If you believe your copyrighted work has been used on our platform, please notify us at contact@podiastore.in with proof of ownership and specific details.

5. Cookies

PodiaStore.in uses cookies to enhance user experience and improve website performance.

What Are Cookies?

Cookies are small text files stored on your device when you visit our site.

How We Use Cookies:

• To remember your preferences and login details
• To analyze site traffic using Google Analytics or Meta Pixel
• To show you relevant ads across platforms like Facebook and Google

Managing Cookies:

You can control or delete cookies via your browser settings. Disabling cookies may limit some functionalities on our website.

Third-Party Cookies:

Our website may allow third-party cookies from platforms like:

• Google Ads, Google My Business, Google Analytics and Tag Manager
• Facebook Pixel
• Instagram Shopping
• LinkedIn Ads
• Twitter Ads

By continuing to browse the site, you agree to our use of cookies.

7. Purchase & Return Policy

Order Processing:

• Orders are typically processed within 1–3 business days.
• Custom footwear may take 5–7 business days for crafting.

Shipping:

• We ship across India using trusted courier partners.
• Delivery timelines: 5–10 business days depending on your location.

Returns & Exchanges:

Due to the customized nature of our products, we do not offer returns or exchanges unless:

• The product is damaged or defective upon delivery
• A wrong product was shipped